Network Engineer

Scope of Services:

• Technology Services is seeking a qualified candidate to support network operations and projects.
• Specify, configure, maintain, monitor, and troubleshoot local area network hardware and software, such as routers, switches, cabling, firewalls, security appliances, wireless access points, circuits, and Internet service.
• Maintain excellent network performance by performing regular network monitoring and performance tuning; escalate problems to vendors as needed.
• Provide proactive network support, including daily review of device and security logs, assisting with traffic monitoring, intrusion protection systems, and support for data center environment monitoring.
• Establish and maintain network user accounts, user environments, directories, security, and connectivity.
• Maintain a secure network by developing access standards, structure and develop processes to monitor usage.
• Mentor junior staff; answer technical, procedural, and operational questions for less experienced team members.
• Investigate, test, and perform software upgrades; install patches, hot-fixes, versioning, and virus definitions updates.
• Prepare staff for network related changes using a variety of tools including references, training programs, and in-person support.
• Provide technical support and advice as necessary for all departments and outside agencies, including researching, evaluating, and recommending new technologies.
• Help testing at our Business Continuity site.
• Provide project management support for network/infrastructure projects.
• Create documentation of procedures in a format that will assist other staff in carrying out those procedures.
• Communicate with vendors and external support resources to research products and new technology, including the acquisition of technology from the quote, review, and deployment of new technologies.
• Maintain up-to-date skills and awareness of new and emerging network-based technologies and how they may apply to our infrastructure to support our long-term goals.
• Other related duties as assigned.
• Configure and deploy Cisco, Dell, Fortinet, and Palo Alto infrastructure devices as assigned.
• Lifecycle Management of network infrastructure
• Assist Technology Services teams as needed.
• Key Areas of Skill and Experience: Candidate must have demonstrated experience and skills with all aspects of the following technologies:
• Cisco Catalyst Switching and Wireless – Installation, Configuration, Optimization, Maintenance, and Troubleshooting of Catalyst switches across the Core, Distribution, and Edge as well as Catalyst Wireless Controllers with WiFi5 or WiFi6 Endpoints.
• PaloAlto Firewalls – Installation, Configuration, Optimization, Maintenance, and Troubleshooting of PA-Series
• The preferred candidate will have the above experience plus: Identity Services Engine (Access policy, Network segmentation, Zero-trust).
• Minimum Qualifications
• The successful candidate MUST have a broad technical background, good interpersonal communications skills, and a strong focus on customer service in addition to:
• Possession of a completed bachelor’s degree from an accredited college or university in a technology focused field.
• 3+ years of experience in design and management of cloud-based network infrastructure.
• 5+ years of experience in network administration and support in a Microsoft server environment.
• 5+ years of experience with configuring and maintaining network switches, VLANS, routers, and firewalls.
• Experience working in a large very complex organization.
• Ability to frequently (33% – 66%) lift up to 30 pounds.
• A valid Driver’s License, with a clean driving record.

Preferred Qualifications

• Experience working within a government organization.
• Experience in a help desk, technology-oriented field, or on a technology support team.
• Knowledge of Software-Defined Network (SDWAN), Local Area Networks (LANs), Wireless Local Area Networks (WLANS), and Wide Area Networks (WANs).
• Experience utilizing Cisco security suite/tools.
• Experience with a Virtual Private Network (VPN), with network monitoring tools or other SNMP monitoring software, and with system backup.
• Enterprise (global) AD administration in a Multi-Domain Architecture.

Required/Preferred Certifications below or comparable in network, network security and engineering:

• CISSP (Certified Information System Security Professional)
• CISM (Certified Information Security Manager)
• MCSE (Microsoft Certified Solutions Expert)
• CCNA (Cisco Certified Network Associate) required OR
• CCNP (Cisco Certified Network Professional) preferred

Expected Engagement Duration: 6 months with possible extension or direct hire