Customer Relationship Management

Serve your customers the best way possible! We help you develop good relations with your customers and power your marketing funnel.

Are you thinking about how to maintain good customer relations?

We help you deliver better services and achieve customer trust. Our team helps to crack every single opportunity that comes in between and close the great deals. Meridian Technology aims to provide end-to-end CRM solutions to Fortune 500 companies. We execute CRM projects with the help of our experienced team that believes in accelerating CRM transformation initiatives to enhance business productivity and customer service.

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What CRM Services Meridian Offer?

Our CRM software helps stimulate hyper accelerated digitally transformed human communication in a few clicks. We create CRM software that helps users to be in full control to answer customers queries round-the-clock.

  • Sales Automation
  • Multi Channel Customer Service
  • Marketing Management
  • Quote to Order Management
  • Customer Value Insight and Intelligence

Our guidance will support you at every stage of your project and thus, power up customer relationship management. We are leading partners for Oracle Siebel, SAP CRM and Salesforce and leverage these partnerships to provide great CRM services. We design a perfect CRM plan that is based on your business goals to get the maximum ROI. Our CRM plan depicts our roadmap towards your business and process how we see your business in the current panel.

CRM Consulting

Our CRM consultants work like trusted advisors who will help you build fruitful terms with your customers and offer them the best customer service. We devise a strategy to implement, revamp, migrate or consolidate your existing/new CRM software.

CRM Implementation

We help you leverage the actual ability of the CRM platforms through end-to-end CRM implementation. We analyse the whole CRM scope for your business including requirement gathering, configuration, customization, and inbound or outbound integrations. We ensure to deliver a smooth experience across all points of the implementation suite.

CRM Migration

Our team analyses the bottleneck in your existing CRM system and based on that plan CRM migration strategy. We make strategies that help you attain your business goals and achieve higher process efficiency, great usability, and reduced overall operational costs.

CRM Development

We have great customer relationship management software developers who are keen to develop quality product that will help cater to the unique business needs. Our products are of utmost quality that will assist superpower customer communication at every touch point. Our CRM solutions are best suitable to improve customer engagement that might turn out to be a trusted partner in the future.

CRM Administration Support

We provide day-to-day administration support that includes data administration system health checks and system monitoring. Our team helps troubleshoot the problems that arise in the development phase and thus, meet your dynamic business requirements.

CRM Extension Services

We are great in extending the functionality of your current CRM software solution to solve particular business issues. We can add functionality of web portals, social sites, customer data hub, and third party UI mashups too.